Safety and Security

While in New Zealand you should review your personal security practices, be alert to any unusual activity, and report any significant incidents to local police.

To stay connected:

• Enroll in the Smart Traveler Enrollment Program so we can keep you up to date with important safety and security announcements.
• Follow the Bureau of Consular Affairs on Twitter and Facebook.
• Bookmark the Bureau of Consular Affairs website, which contains the current Travel Warnings and Travel Alerts as well as the Worldwide Caution.
• Follow the U.S. Embassy in Wellington on Twitter and visiting the Embassy’s website.
• In the event of an emergency, contact us at 1-888-407-4747 toll-free within the United States and Canada, or via a regular toll line, 1-202-501-4444, from other countries.
• Take some time before traveling to consider your personal security and check for useful tips for traveling safely abroad.

CRIME: The crime rate in New Zealand is relatively low, but theft from cars, recreational vehicles, and hostels is common, especially in areas frequented by tourists. Do not leave passports or other valuable items in unattended vehicles. Violent crime against tourists is rare; however, if you are traveling alone, you should be especially vigilant and avoid isolated areas.

VICTIMS OF CRIME: If you or someone you know becomes the victim of a crime abroad, you should contact the local police and the nearest U.S. embassy or consulate. We can:

• Replace a stolen passport.
• Help you find appropriate medical care if you are the victim of violent crimes such as assault or rape.
• Put you in contact with the appropriate police authorities, and if you want us to, contact family members or friends.
• Help you understand the local criminal justice process and direct you to local attorneys, although it is important to remember that local authorities are responsible for investigating and prosecuting the crime.

In New Zealand, a private organization called Victim Support works both independently and with the New Zealand Police to assist victims of crime. Victim Support is available 24 hours a day by calling 0800-842-846 (0800-Victim) or emailing help@victimsupport.org.nz.

Please see our “Victim of Crime” webpage and also our “Help for U.S. Citizen Victims of Crime Overseas,” including possible victim compensation programs in the United States.

The local equivalent to the “911” emergency line in New Zealand is 111.

Please see our information for victims of crime, including possible victim compensation programs in the United States.