Safety and Security

The Government of Japan maintains heightened security measures at key facilities and ports of entry as antiterrorism precautions. At times, these security measures may increase because of regional tensions. The Government of Japan is vigilant in tracking terrorist threat indicators and remains at a high state of alert. You can contact local police substations (koban) and police emergency dispatchers (tel. 110) to report any suspicious activity.

Our offices in Japan communicate threat information through the Smart Traveler Enrollment Program (STEP), post current threat information on the U.S. Embassy’s American Citizens Services (ACS) webpage, and disseminate relevant information via Twitter (@ACSTokyo). If you reside in or visit Japan, we encourage you to enroll in STEP, so that the Embassy can keep you up-to-date with important safety and security announcements. 

To stay connected:

• Enroll in the Smart Traveler Enrollment Program so we can keep you up to date with important safety and security announcements.
• Follow the Bureau of Consular Affairs on Twitter and Facebook.
• Bookmark the Bureau of Consular Affairs website, which contains the current Travel Warnings and Travel Alerts as well as the Worldwide Caution.
• Follow the U.S. Embassy ACS Unit in Tokyo on Twitter and Facebook and visit the Embassy’s website.
• In the event of an emergency, contact us at 1-888-407-4747 toll-free within the United States and Canada, or via a regular toll line, 1-202-501-4444, from other countries.
• Take some time before traveling to consider your personal security and checking for useful tips for traveling safely abroad.

CRIME: The general crime rate in Japan is well below the U.S. national average. Crimes against U.S. citizens in Japan usually involve personal disputes, theft, or vandalism. Violent crime is rare, but it does exist. Robberies committed after a victim has been drugged from a spiked drink are increasing (see below). Sexual assaults are not often reported, but they do occur, and females may be randomly targeted. Hate-related violent crimes rarely occur, although some U.S. citizens have reported being the target of discrimination because of their nationality or their race. U.S. citizens have reported incidents of pick pocketing in crowded shopping areas, on trains, and at airports. Every year, a number of U.S. citizens report their passports lost or stolen at international airports, especially passports that were carried in their pockets.

Some U.S. citizens report that Japanese police procedures appear to be less sensitive and responsive to a victim's concerns compared to the procedures in the United States, particularly in cases of domestic violence or sexual assault, or when both the victim and the perpetrator are foreigners. Few victim's assistance resources or battered women's shelters exist in major urban areas, and they are generally unavailable in rural areas. Investigations of sexual assault crimes are often conducted without female police officers present, and police typically ask about the victim's sexual history and previous relationships. The quality of Japanese-English interpretation services can vary, and this has been a problem for some U.S. citizen victims.

Don’t buy counterfeit or pirated goods, even if they are widely available. Not only are such goods illegal in the United States, if you purchase them you may also be breaking local law. 

Concerns Regarding Roppongi, Kabuki-cho and other Entertainment and Nightlife Districts in Tokyo: 

• Roppongi and Kabuki-cho are entertainment districts in Tokyo that cater to foreign clientele and are considered high-risk areas for crime, particularly misappropriation of credit card information in bars to make fraudulent credit card charges. Other high-risk areas for crime in the Tokyo area include Shibuya and Ikebukuro. However, you should use caution in all entertainment and nightlife districts throughout Japan. Incidents involving U.S. citizens in these areas include physical and sexual assaults, drug overdoses, theft of purses, wallets, cash and credit cards at bars or clubs, and drugs allegedly slipped into drinks. 
• Drink spiking at bars and entertainment venues, especially in areas such as Roppongi and Kabuki-cho, near Shinjuku, has routinely led to robbery and has also resulted in physical and sexual assaults. In most drink-spiking reports, the victim unknowingly drinks a beverage that has been mixed with a drug that makes the victim unconscious or dazed for several hours, during which time the victim’s credit card is stolen or used for large purchases. Some victims regain consciousness in the bar or club; other victims may awaken on the street or in other unknown locations. Several U.S. citizens have also reported being charged exorbitant bar tabs in some bars and clubs in Roppongi and Kabuki-cho and other entertainment and nightlife districts. Although firearms and brandishing knives in public are illegal in Japan, U.S. citizens have reported being threatened with gun or knife violence in such venues so that they will pay bar tabs or withdraw money. U.S. citizens have also reported of being beaten when they have refused to pay or hand over money.

There have been recent reports of U.S. citizens being forcibly taken to ATMs and robbed, or made to withdraw funds after being unable to pay exorbitant bar tabs. Please be aware that Roppongi, Kabuki-cho, and other entertainment and nightlife districts have also been the scenes of violence between criminal syndicates.

We urge you to keep these incidents in mind and use caution in all entertainment areas and nightlife districts. If you believe that you are a victim of crime, you must file a police report at the nearest police station before you leave Japan. The Japanese police do not provide you a copy of the police report, but they issue a report number. You can provide this report number to your credit card company in order to confirm the incident with the police. The Japanese police cannot accept reports filed from overseas.

VICTIMS OF CRIME: If you or someone you know becomes the victim of a crime abroad, you should contact the local police and the nearest U.S. embassy or consulate. We can:

• Replace a stolen passport.
• Help you find appropriate medical care if you are the victim of violent crimes such as assault or rape.
• Put you in contact with the appropriate police authorities, and if you want us to, we can contact family members or friends.
• Help you understand the local criminal justice process and direct you to local attorneys, although it is important to remember that local authorities are responsible for investigating and prosecuting the crime.

The local equivalents to the "911" emergency line in Japan are 110 (police) or 119 (ambulance/fire). 

Contacting Police, Fire and Ambulance Services: You can reach the police throughout Japan by dialing 110. Fire and ambulance services can be contacted by dialing 119. Note that English-speaking dispatchers may not be available. Please review advice on how to call for help. If you need assistance, you should be able to describe your address/location in Japanese or find someone who can do so, since few police officers speak English.

Please see our information for victims of crime, including possible victim compensation programs in the United States.